Privacy Policy

1. Introduction
‍This Privacy Policy describes how Brandnyx Studio (“Brandnyx Studio,” “we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit our website https://www.brandnyx.com/ (the “Site”) or engage our services.
‍
Your privacy is important to us. Please read this policy carefully to understand our practices.

‍2. Information We Collect
‍We may collect personal information in the following ways:
‍
‍a. Information You Provide to Us
     - Contact Information: Your name, email address, phone number, business name, and any other information you provide when filling out our “Start Your Project” form, requesting a consultation, or otherwise contacting us.
     - Service-Related Information: Details about your business, branding preferences, website needs, project briefs, and any content you provide for design, branding, or marketing purposes.
     - Payment Details: If you purchase services, we collect billing and invoicing details. Our third-party payment processors may collect payment method information directly.
‍      - Communications: Any messages, feedback, or content you send to us via email, forms, or other communication channels.
‍
‍b. Information We Collect Automatically
      - Usage Data: IP address, browser type and version, time zone setting, pages visited, time spent on pages, referral/exit pages, clickstream data, and device identifiers.
     - Cookies and Similar Technologies: We use cookies, web beacons, and tracking pixels to improve the Site, analyze traffic, remember your preferences, and for marketing/advertising purposes.
     - Analytics Data: Aggregated or pseudonymized data about how users interact with the Site, which services generate interest, and how our campaigns perform.

‍c. Information From Third Parties
     - We may receive information from third-party services (such as payment processors, social media platforms, and analytics providers) consistent with their own privacy policies.
    - We may combine information we receive from third parties with information we collect directly to provide and improve our services.

‍3. Legal Basis for Processing
‍If you are located in a jurisdiction that requires a legal basis for processing (such as the European Economic Area or the United Kingdom), our legal bases are:
‍
     - Performance of a Contract: To provide our services to you, process payments, and fulfill our contractual obligations.
     - Legitimate Interests: To respond to your inquiries, improve our Site and services, conduct marketing (where permitted), and protect our legal rights.
     - Consent: For sending non-essential marketing communications or placing non-essential cookies, where we will ask for your explicit consent.
     - Legal Obligation: To comply with our legal and regulatory requirements (e.g., for tax and accounting).

‍4. How We Use Your Information
‍We use your personal information for the following purposes:

     - To provide, maintain, and deliver our services (branding, web design, marketing solutions).
     - To respond to your inquiries, provide customer support, and manage our client relationships.
     - To process payments, send invoices, and fulfill our contracts.
     - To send you service-related announcements, updates, newsletters, and marketing communications (where permitted and in accordance with your preferences).
     - To monitor, analyze, and improve our Site, services, user experience, and marketing efforts.
     - To prevent fraud, enhance security, and enforce our Terms of Service.
     - To comply with legal obligations and protect our rights.

‍5. Disclosure of Your Information
‍We may disclose your personal information in the following circumstances:
‍
     - Service Providers: To contractors and vendors who perform functions on our behalf (e.g., web hosting, payment processing, analytics, marketing, and advertising). These parties are bound by confidentiality obligations.
     - Affiliates and Partners: To our affiliates or trusted business partners (where applicable) in connection with delivering our services.
     - Legal Requirements: To comply with laws, court orders, or government requests; to enforce our Terms; to protect our rights and the rights of others; or to investigate suspected wrongdoing or fraud.
     - Business Transactions: In connection with a business transaction (such as a merger, sale of assets, or acquisition), your personal information may be among the transferred assets. We will provide notice if such a transfer occurs.

‍6. Cookies and Tracking Technologies
‍We and our third-party service providers use cookies, web beacons, and analytics tools (such as Google Analytics) to collect usage information and serve advertising.

You can control cookies through your browser settings. You may also be able to opt out of certain tracking via your device settings or web-based opt-out services. For more details, we may provide a separate “Cookie Policy” or consent banner explaining our use of these technologies.

‍7. Your Rights and Choices
‍Depending on your jurisdiction, you may have the following rights regarding your personal information:

     - Right to Access: The right to request a copy of the personal information we hold about you.
     - Right to Correction: The right to request that we correct or update your inaccurate or incomplete information.
     - Right to Deletion: The right to request the deletion of your information (subject to our legal or contractual retention requirements).
     - Right to Restrict or Object: The right to restrict or object to certain types of processing (such as for direct marketing).
     - Right to Withdraw Consent: Where our processing is based on your consent, you have the right to withdraw it at any time.

To exercise these rights, please contact us using the details in Section 14. We may need to verify your identity before processing your request.

‍8. Your U.S. Privacy Rights (CCPA/CPRA)
‍If you are a resident of certain U.S. states (such as California), you may have additional rights, including:
‍
     - Right to Know: The right to know the categories and specific pieces of personal information we have collected, the sources from which it was collected, the purpose for collecting it, and the categories of third parties with whom we share it.
     - Right to Opt-Out: We do not "sell" or "share" your personal information as those terms are typically defined by U.S. state privacy laws.
     - Non-Discrimination: We will not discriminate against you for exercising any of your privacy rights.
     - Do Not Track: Some browsers transmit "Do Not Track" (DNT) signals. Our Site does not currently respond to DNT signals.

‍9. Security
‍We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or destruction. However, no internet transmission or electronic storage method is 100% secure, and we cannot guarantee absolute security.

‍10. Data Retention
‍We will retain your personal information only for as long as is necessary to fulfill the purposes for which it was collected, including for the duration of our business relationship, to satisfy any legal, accounting, or reporting requirements, or to resolve disputes.

‍11. International Transfers
‍Your information may be transferred to, stored, and processed in countries other than your own (including but not limited to The Bahamas, Canada, and the United States). By using our Site or engaging our services, you consent to such transfers. We will take appropriate safeguards as required by applicable law for international transfers.

‍12. Children's Privacy
‍Our Site and services are not intended for or directed to individuals under the age of 18 (or the age of majority in their jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

‍13. Links to Other Websites
‍Our Site may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We have no control over and assume no responsibility for the content or privacy practices of any third-party sites or services.

‍14. How to Contact Us
‍If you have any questions or requests regarding this Privacy Policy or your personal information, please contact us at:
‍Email: hello@brandnyx.com
‍Phone: +1 (242) 636-2634
‍Address: West Bay St, Nassau, BS

‍15. Changes to this Privacy Policy
‍We may update this Privacy Policy from time to time. We will post the new version on our Site and update the "Effective Date" at the top. Your continued use of the Site or services after such changes constitutes your acceptance of the revised policy.